We were looking in a very specific area and Charlotte went above and beyond to meet our needs in finding homes to view as well as during negotiation once we decided to make an offer. She was through, kind, patient and completely professional. This was the second sale she brokered for our extended family and we couldn't be happier. I not only recommend her online, I recommend her in person too.— Buyer
Charlotte put together a beautiful marketing package and found buyers in a short time for my house. She is very good at communicating and negotiating with the banks, which in my case were not the easiest to work with. I felt informed and had full confidence in Charlotte's knowledge of the entire short sale process from start to finish. Charlotte made the very stressful short sale process bearable not only with her knowledge but also with her genuine compassion for what I was going through. She truly is The House Angel and I can't thank her enough!— Seller
Charlotte was great to work with. I told her what I was looking for and the general area and she delivered. she was very supportive and patient with me. she explained the process and answered all my questions. I would recommend her to first time home buyers as well as the more experienced.— Buyer
Charlotte knows how to work with the banks to get the job done right. She will go the extra mile to make sure you are well informed on any updates. I highly recommend her.— Seller
Charlotte Trone is truly an "angel". She guides and explains the whole home buying process to you. She sold a hard to sell house very quickly. I will recommend her to anyone.— Seller
Charlotte helped us tremendously with the selling process of our house. Our situation was a little more difficult with us living out of state, therefore; everything processed via e-mails and phone calls. She was very responsive and truly enthusiastic with helping us get the house sold! I highly recommend Charlotte!— Seller
Charlotte helped us to purchase a home and was very personable to work with. One thing that impressed me was her focus on us and our needs and budget rather than just making a profit. She encouraged to explore options that were good investments and not money pits. She stuck with us, despite a long and bumpy road to finally securing a property. She was good at answering all of the various questions that we had along the way and providing in-depth information on potential properties.— Buyer
If you have ever experience the trials and tribulations of of buying or selling a home, and specifically with Home Modification programs and short sales, you must consdier Charlotte as both an expert resource but also as a true professional that will follow up and follow through regardless of any situation. Yes, Charlotte supported our family through an unusual co-borrower work out that lasted ~18 Months and not once gave up or gave in to the system even when we thought we had enough (a few times!). Her tenacity and continued support truly helped our family through the most trying of times and she kept us and the bank consistently in the process to work out to closure. If you are looking for an agent that values you as much as the job, our recommendation is that you use Charlotte for your services/needs.— Tabatha W.
Charlotte Trone is truly a House Angel. After a rather unpleasant experience with another person, I was quite impressed with Charlotte. Not only did she make my dream of owning a house a reality, she also helped my through the whole process of buying a home. She helped every step of the way from the initial offer through the finance process. I really appreciated not only her knowledge of the financial process, but her support throughout what could have been a stressful time. I would Highly recommend Charlotte for any and all real estate needs. Sincerely, Lisa— Lisa
We were very satisfied with charlotte's professionalism. She demonstrated to have knowledge in her work and was fast, friendly and efficient. We highly recommend her.— Seller
Charlotte was extremely knowledgeable in assisting buyer new to area. Very available and helpful with understanding the market at time of "looking" for a new home. Especially expert at listening to buyers needs and values while evaluating properties. Excellent negotiating skill that facilitated quick and detailed assessments of the properties we visited. Highly recommended to assist any family seeking their ABQ area home!— Buyer
Great knowledge of the market in the area. Amazing way of setting the house for sale, great response to all your questions. Good advice on who to use for repairs and touch ups.— Javier R.
We recently purchased a home and had Charlotte as our realtor. We looked at a number of properties and bid on a couple. Charlotte was so knowledgeable about short sales and dealing with the banks holding the properties. When we finally chose a home, the closing was smooth and we felt well informed during the process. I plan on recommending Charlotte to my friends and will definitely use her services in the future.— Buyer
Charlotte was so very patient and helpful during a truly challenging sale. She honored and respected our decisions and was an advocate for us throughout the entire process. Charlotte was great to work with!— Trisha W.
Incredibly helpful and knowledgeable in every step of the process. From sending us listings of available homes with in our price range, showing us properties, to connecting us with the lender and helping us all the way to closing.— Buyer
Charlotte is the realtor who can tell me to buy a house the next time, and I will. She knows the market dynamics. Very patient, confident and can win the hearts of the troubled house owners. Contact her through the phone, text or email, you will reach her. I have heard those little ones crying in the night, she will get back to you when done. What a mother and a professional! I can not trust everybody, but for Charlotte. You will remain at the top in the housing market.— Seller
Charlotte helped me sell my home through a short sale process. She knew the process very well, and got the job done! This in turn helped my credit avoid destruction by foreclosure. I recommend Charlotte highly!— Seller
Charlotte knows the market and is a pro at selling homes. She works very hard and provides a superior level of service. She made me feel like I was her only client as she was always ready and willing to help.— Seller
I had a great experience working with Charlotte on the sale of my home. She guided me through the process and made the process seamless. I will definitely be calling her again for my real estate needs.— Seller
Charlotte helped me short sale my house and was knowledgeable with the processes in the area. She was very responsive and always willing to to explain in detail what was going on and what the next steps would be. If she didn't have the answer, she could point you to who you needed to talk to, but honestly, that was a rare case and she did all the leg work. Not being from the area, she even went the extra mile to check on the property to make sure my water pipes would burst because of the cold. I would definitely work with Charlotte again!— Seller
Charlotte helped me find and buy a new home. She was knowledgeable and professional throughout the whole process. She was a great resource in thinking of home values, repairs, and updating. She answered and explained questions about buying and closing on my new home thoroughly. I would highly recommend Charlotte as a realtor.— Chelsea M.
Charlotte is awesome! She works very hard for you and is very professional. She helped me so much as a first-time home-buyer by offering options and allowing me to make choices that would serve me and my family the best. She was honest, responsive and referred me to other services during the process. I feel like she made the home-buying process as easy as it could be and because of her, I found the home that was the best fit for me and my family. I highly recommend her if you are interested in buying or selling a home.— Buyer
I can't say enough about Charlotte. She was open, honest, reliable and sensitive to our needs. She did her best to provide objective and professional guidance for me as a first-time home-buyer. She reassured me about the concerns I expressed because I had never been through the process before. I think she made the process as smooth as it possibly could have been. I highly recommend her to anyone looking to buy or sell a home.— castrojesse12
Agent helped out in everyway possible and went beyond in helping us sell our house. I would highly recommend for anyone selling or buying in the Albuquerque area.— Seller
Charlotte was very responsive and worked quickly and effectively in assisting me to sell my home. I was moving out of town on short notice and she was soo helpful in making this transition smooth. She had my house sold within 60 days and for the amount I was asking for... I would recommend her in a second. She is experienced, easy to work with and very in tune with the sellers needs.— Seller
Charlotte helped us find a home quickly and it was just what we were looking for. The house and location are perfect for us. We didn't even know this neighborhood existed and now we love it. I will recommend Charlotte to all my friends.— Buyer
Charlotte was very helpful during the short sale process of our home and helped us to navigate through the process with ease. I would highly recommend her to future buyers/sellers.— Seller
Charlotte's knowledge of our neighborhood, the market, and the requirements that must be followed are above reproach. We also appreciated her candor and honesty. We sold our house in 42 days because of her expertise.— Seller
Charlotte is great to work with. She was knowledgable about the area. She had contacts that I was able to use to get some items taken care of. She went the extra mile when I was unavailable to take care of issues concerning the sale of the house. I live in Austin Texas. The house that I sold was in Rio Rancho. Charlotte did a great job of facilitating things so that my experience was simple and successful. The average number of days on the market for a house in my price range in this area is 150. Charlotte sold it, and we closed, in less than 40. Thanks Charlotte!— Seller
Charlotte is a very hard worker and she doesn't give up and will use all her expertise to get the job done. I couldn't have done it without her help! It was definitely a stress free experience and I would recommend her to anyone one who needs the job to be done! She sold my home and prepared everything I only had to sign!— Cherish M.
My first experience with Ms. Trone was as a buyer. She was fast, professional, and thorough. I found her work ethic impressive and her service to be top-notch. Almost seven years later when I decided to sell the house, there was no doubt in my mind about who I would call. Over the years, I've seen my neighbor's houses linger on the market. From the time we listed our house, Charlotte had it sold in about a month. She was aggressive and, as before, her service was a model of professionalism and customer service. She truly is The House Angel.— David B.
Just wanted to say now Thankful I am for Charlotte Trone with her support, knowledge and foresight on the sale of my home. Charlotte came in and seen what the house could and should look like in order to sell. We did what she said and we sold within a month. Thanks Charlotte.— Seller
Charlotte was fantastic from the start to finish of our home selling process. She was able to sell our home very quickly and did a great job negotiating the price we were shooting for.— Seller
Charlotte helped me buy my first home and she was amazing. She was always available to meet or would work around my schedule to show me a home. Once I found the place I wanted, she navigated the sale between me, the first time homebuyer, and a first time for sale by owner seller. Both the seller and I would have been so lost without her. Charlotte is very low-key, but don't let that fool you: she takes care of business. I absolutely recommend her!— Buyer
Charlotte helped me buy my first home and she was amazing. She was always available to meet or would work around my schedule to show me a home. Once I found the place I wanted, she navigated the sale between me, the first time homebuyer, and a first time for sale by owner seller. Both the seller and I would have been so lost without her. Charlotte is very low-key, but don't let that fool you: she takes care of business. I absolutely recommend her!— Buyer
After the stressful dealing with an unknowledgeable agent the angels sent me Charlotte. I was in the unfortunate position of having to sell my beloved home on a Short-Sale process. After over a year of getting no-where with the bank and not knowing what was going on, Charlotte took over the management of my home and the short-sale process getting things done and keeping me up to date every step of the way. She was knowledgeable and was able to get the bank to work with her. A successful sale, a happy buyer, and a very relieved seller. Thank you Charlotte, you truly are the House Angel.— Regina J.
Charlotte Trone was a pleasure to work with. I am glad to have chosen her to handle the sale of my house in Rio Rancho. I worked with a few other realtors off an on before Charlotte found me, and none of them had nearly as much energy and will power to get the job done...not even close. Avoid low energy push-over realtors - they will get you nowhere fast. If you want to get your house sold fast and require that the real estate jargon be explained to you in layman terms and at your own pace, you will be glad that you went with Charlotte. The first time I talked to Charlotte I sensed right away that she was on my side and genuinely wanted to help my situation. I am 100% sure that my house would still be on the market today had I stuck with any of the lower energy realtors that rely heavily on "HD pictures" to sell houses. You can count on Charlotte to - Gets results fast - Not take no for an answer - Keep you in the loop - Provide quick turn around times - Use convienient technology— Mark Z.
My wife and I worked with Charlotte to find a home for our growing family. We met with her on a Friday and asked if, by any chance, she would be able to show us a home we both liked the next day. Well, Charlotte and her assistant Jennifer, went above and beyond and scheduled a viewing for that same day. Which was a very good thing becuase there was already another offer being made on the house and if we had waited another day we might have missed out ententirely. We quickly put our offer in the mix and Charlotte worked closely with the seller's realtor to keeps us notified of the status. We were asked to give our "best and final offer" and Charlotte advised us as to how much we should increase our original offer. In the end, our offer was accepted and then began the inspection process. We were purchasing an older home so we wanted to have several inspections completed. Jennifer scheduled all of the inspections and followed through to make sure they were completed. After about two weeks everything was completed and we were ready to close. The sellers were out of town but that did not inhibit the closing process one bit. The only snafu was that the sellers title company double booked our closing but Charlotte quickly resolved the issue by getting them to agree to close at her regular title company. All in all, it was a very smooth process from beginning to end and that is all due to Charlotte and Jennifer's diligence. My wife and I could not be happier in our decision to work with Charlotte's team.— Benito H.
Charlotte was our third realtor. We would recommend her without reservation. Unlike some, she was very knowledgeable and responsive and really explained things in a way that made sense. She was even willing to open up the house early in the morning for an electrician to come in since we were no longer in ABQ. Thank you for all your efforts, Charlotte!— Elizabeth J.
Charlotte recently helped me and my brother sell a rental property. We both live in separate states (not NM) so things could have been difficult but Charlotte made things as easy and simple as possible. The whole process was smooth and hassle free from start to finish. Thanks Charlotte!— Seller
Charlotte is a gem! Her, local knowledge, expertise and responsiveness was second to none! We knew nothing about short sales. Charlotte walked us through it all and gave some great advice!— Helen T.
Charlotte was instrumental in selling our home. She was our second realtor, and we decided to put our house on the market once again after having rentors for a period of time. We were also living out of state, which complicated matters. Charlotte was knowledgeable, really pleasant to deal with, and took care of it! For that we're very grateful.— Seller
Our first experience with Charlotte was as buyers. Charlotte was very responsive and professional. She guided us through the purchase seamlessly. When it came time to relocate out of state, Charlotte was the logical choice to sell our rental house and primary residence. Charlotte and her team worked expeditiously to get our rental house on the market. We had two offers within 4 hours! Charlotte rose to the occasion selling our primary residence too. She is the consummate professional who really cares about her work and strives to meet her client’s needs. She is a truly honest and respectable person.— Katrina Marie D.
Charlotte is very easy to work with. Selling our home was easy with Charlotte in control. My husband took a new job out of state and we needed to sell quickly. I am happy to say that Charlotte was by our side through every aspect of the home selling process. I always received a response to my numerous questions. Charlotte made us a priority and I am confident that we chose a realtor who loves her profession and excels in her career!— Seller
Working with Charlotte was a great experience. We found an incredible house and love it! The process was much easier than expected and we were even able to close early. She went above and beyond! Definitely will recommend her for any friends looking.— Buyer
Charlotte was absolutely amazing to work with. She was always quick with response to any questions that I had and helped so much with anything and everything that was needed. Charlotte was absolutely amazing and I would 110% recommend her to others looking to buy/sell a house!— Seller
This is the 2nd time we have used Charlotte and we have been very happy both times! She's very knowledgeable and helped us find our which we love! I would recommend her again and again!— Buyer | Seller
Charlotte was our agent when we sold our home. After putting it on the market, it sold in a week and we got more than we were asking for in every aspect. She was quick to respond to all questions and concerns.— Seller
You cannot go wrong with Charlotte. She is absolutely wonderful and knows her stuff when it comes to real estate. Real estate lingo is Greek to me, but Charlotte breaks everything down so you understand each and every situation. This is so important when you’re selling or buying. Charlotte helped me buy my first home in Taylor Ranch in 2007. I loved her work ethic and local knowledge so much we worked together last month to sell my home and she sold it quickly! I had a job set up in Denver and Time was of the essence. I figured it would take months (and money) to sell my house, but with charlottes guidance it was the complete opposite. Charlotte sold my home in 15 days for a great price and actually helped us close a week early! She’s really wonderful. I wouldn’t trust anyone else. I wish she would move to Denver!— Jennifer H.
Charlotte was absolutely amazing! All of her reviews speak for themselves. My home buying experience was so much easier because of her. As a first time home buyer she explained everything to me and made my experience buying a home less stressful. I'm very thankful to have worked with her. Anyone looking to buy a home should contact Charlotte! She's very knowledgeable and honest! Thank you Charlotte!— Buyer
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9674-3 EAGLE RANCH ROAD ALBUQUERQUE, NM 87114